Contact Us

Welcome to nevoriia

Thank you for visiting nevoriia.

nevoriia is operated by Wuhan Dingruixing Trading Co., Ltd.

We are committed to providing customers with helpful support and clear information throughout their shopping experience. Whether you have questions about products, orders, payments, shipping, returns, or refunds, our customer service team is here to assist you.

We aim to make every interaction straightforward and provide practical guidance to help customers navigate their purchases with confidence.

Customer Support

Our customer service team can help with a variety of shopping-related inquiries, including:

  • Product details, specifications, and availability;

  • Order confirmations and order status updates;

  • Payment questions and checkout assistance;

  • Shipping arrangements and package tracking;

  • Return requests and refund inquiries;

  • Reports of damaged, defective, missing, or incorrect products;

  • Other questions or concerns related to purchases made through nevoriia.

If you need assistance, please contact us using the information below.

Customer Support Email:
service@nevoriia.com

Customer Support Phone:
+86 27 6231 7120

When contacting us about an existing order, please provide the following information whenever possible:

  • Your order number;

  • The email address used to place the order;

  • A brief description of your question or concern.

Providing these details helps our team identify the relevant order and respond to your inquiry more efficiently.

Order Assistance and Returns

If you have questions about an existing purchase, our customer support team will review the information you provide and explain the applicable procedures.

For return or refund inquiries, please contact us before sending any products back. Our team will review your request and provide the appropriate instructions, including return arrangements where applicable.

For products that arrive damaged, defective, incomplete, or different from what you ordered, please describe the issue and provide supporting photographs when necessary. This information can help us assess the situation and determine the appropriate next steps.

All requests will be handled in accordance with the applicable store policies and relevant consumer protection requirements.

Business Information

Brand Name:
nevoriia

Legal Operating Company:
Wuhan Dingruixing Trading Co., Ltd.

Business Address:
Room B10-06, No. 18 Suohe Road, Suohe Subdistrict, Caidian District, Wuhan, Hubei Province, China.

Customer Support Email:
service@nevoriia.com

Business Phone:
+86 27 6231 7120

nevoriia is operated by Wuhan Dingruixing Trading Co., Ltd., which oversees the store's business operations and coordinates customer service activities related to purchases made through our online store.

Our Commitment to Customers

At nevoriia, we value clear communication, helpful service, and a convenient shopping experience.

We understand that questions can arise before, during, or after a purchase. Our goal is to provide customers with relevant information, practical guidance, and appropriate assistance whenever support is needed.

Whether you need help understanding a product, checking an order, or navigating a return or refund request, we encourage you to contact our customer service team using the details provided above.

Thank you for choosing nevoriia. We appreciate your trust and look forward to assisting you.