Terms of Purchase

Effective Date: October 24, 2026

Thank you for shopping with nevoriia.

These Terms of Purchase govern orders placed through the nevoriia online store. They explain the conditions applicable to purchases, including product information, pricing, payment, order acceptance, shipping, returns, refunds, and customer responsibilities.

nevoriia is operated by Wuhan Dingruixing Trading Co., Ltd.

By placing an order through our website, you acknowledge these Terms of Purchase together with our Terms of Service, Privacy Policy, Shipping Policy, and Return & Refund Policy, subject to applicable law.

Please review these terms before completing your purchase.

1. Customer Eligibility

By placing an order through nevoriia, you confirm that:

• You have the legal capacity to enter into a purchase agreement under applicable law.

• The information you provide during checkout is accurate, complete, and up to date.

• You are authorized to use the payment method submitted for your purchase.

• Your purchase and use of the products comply with applicable laws.

If you provide information on behalf of another person, you confirm that you have the necessary authorization to do so where required.

2. Product Information

We make reasonable efforts to provide accurate product descriptions, photographs, specifications, and other relevant information on our website.

Minor differences in appearance may occur because of lighting, photography, screen settings, manufacturing variations, or product updates.

We may update product descriptions, specifications, availability, or other listing information when reasonably necessary.

If a material error is identified in a product listing, we will take appropriate steps to address it in accordance with applicable law and any relevant obligations to customers.

3. Pricing and Taxes

Product prices are displayed on our website in the applicable currency and may change from time to time.

The product price applicable to your order will be shown during checkout before payment is completed.

Shipping charges and any other applicable costs will be displayed before you confirm your purchase.

Taxes, duties, or other charges, where applicable, will be handled in accordance with the information provided at checkout and relevant legal requirements.

We reserve the right to correct pricing or technical errors where permitted by applicable law. If an error materially affects an order that has already been placed, we will address the situation in accordance with applicable requirements.

4. Shipping Charges

For orders shipped within the United States, our current shipping options are as follows.

Express Shipping

• Shipping fee: $6.99.

• Estimated shipping timeframe: 1–2 business days.

Free Shipping

• Qualifying order amount: $39.00 or more.

• Shipping fee: $0.00.

• Estimated shipping timeframe: 3–5 business days.

Standard Shipping

• Order amount: $0.00–$38.99.

• Shipping fee: $3.99.

• Estimated shipping timeframe: 3–5 business days.

All shipping fees are stated in U.S. dollars (USD).

Available shipping methods, applicable charges, and estimated delivery timeframes will be displayed during checkout. The shipping option selected for your order will determine the applicable shipping charge.

For additional information, please refer to our Shipping Policy.

5. Payment

Payment must be submitted using an available payment method during checkout.

By providing payment information, you confirm that:

• The information submitted is accurate.

• You are authorized to use the selected payment method.

• You authorize the applicable payment transaction.

Payments may be processed through third-party payment providers. Their terms and security procedures may also apply to your transaction.

Orders are generally prepared for processing after payment has been successfully confirmed.

We cannot guarantee that every payment method will always be available. If a payment cannot be completed, we may contact you for additional information or assistance.

6. Order Submission and Acceptance

Submitting an order constitutes a request to purchase the selected products. It does not necessarily mean that the order has been finally accepted.

Orders may be reviewed before fulfillment for reasons including:

• Payment authorization and verification;

• Product availability;

• Shipping information verification;

• Security and fraud prevention checks;

• Incomplete or inaccurate order information; or

• Pricing, technical, or other operational errors.

We may refuse or cancel an order when reasonably necessary and permitted by applicable law.

If payment has already been collected for an order that is subsequently cancelled, any applicable refund will be handled in accordance with our store policies and applicable legal requirements.

Where required, we will notify you of the cancellation and provide information about the applicable refund process.

7. Order Confirmation

After you submit an order, you may receive an order confirmation containing relevant purchase details.

Please review the confirmation and ensure that the product selection, delivery address, contact details, and other order information are correct.

If you notice an error, contact our customer support team as soon as possible.

Customer Support Email: service@nevoriia.com

We will make reasonable efforts to assist with corrections before the order enters fulfillment. However, changes cannot be guaranteed once processing or shipment preparation has begun.

8. Order Changes and Cancellations

If you wish to modify or cancel an order, please contact our customer support team as soon as possible.

Requests will be reviewed according to the current status of the order.

Once an order has entered processing, fulfillment, or shipment preparation, changes or cancellations may no longer be possible.

Orders that have already been dispatched generally cannot be cancelled through the standard order cancellation process. After delivery, you may submit a return request in accordance with our Return & Refund Policy.

A cancellation request is not confirmed until our team has reviewed it and communicated the outcome.

Nothing in this section limits cancellation rights that cannot legally be excluded.

9. Shipping and Delivery

Customers are responsible for providing accurate and complete delivery information during checkout.

Orders are generally prepared for shipment within 1–5 business days after payment confirmation.

The estimated shipping timeframes displayed for our available shipping methods are:

• Express Shipping: 1–2 business days.

• Free Shipping: 3–5 business days.

• Standard Shipping: 3–5 business days.

Shipping timeframes are estimates and are separate from order processing time. The total time from purchase to delivery may therefore be longer.

Actual delivery may be affected by carrier operations, weather conditions, public holidays, transportation disruptions, or other circumstances beyond our reasonable control.

For tracking information or delivery assistance, please contact our customer support team.

10. Returns

Returns are governed by our Return & Refund Policy.

Eligible purchases may be returned within 180 calendar days after delivery, subject to the applicable return conditions and consumer protection laws.

Our current shipping options also display a 180-day free-return offer for eligible returns arranged according to our return instructions.

Before sending any product back, please contact our customer support team to request return authorization and obtain the applicable instructions.

Email: service@nevoriia.com

Please do not send products to our registered business address unless our customer support team specifically instructs you to do so.

Return eligibility, product condition requirements, and return shipping arrangements will be determined in accordance with our Return & Refund Policy.

11. Refunds

Refund requests are handled in accordance with our Return & Refund Policy and applicable law.

Once an authorized return has been received and reviewed, we will determine whether the refund can be approved.

Approved refunds will generally be issued to the original payment method used for the purchase.

Refund processing typically takes 5–10 business days after the return review is completed, subject to the circumstances of the request and applicable requirements.

The time required for the funds to appear in your account may vary depending on your bank, card issuer, or payment provider.

If your refund has not arrived within the expected timeframe, please contact our customer support team with your order number.

12. Damaged, Defective, or Incorrect Products

If you receive a product that is damaged, defective, incomplete, incorrect, or materially different from its description, please contact us for assistance.

To help us assess the issue, please provide:

• Your order number;

• A description of the problem; and

• Clear photographs or videos showing the issue, where applicable.

Our team will review the information and explain the available resolution based on the circumstances.

Depending on the situation, an appropriate resolution may include a replacement, an approved return, a refund, or another suitable arrangement.

Where a product issue results from an error attributable to nevoriia or its fulfillment process, reasonable return shipping expenses will be handled in accordance with our policies and applicable law.

13. Customer Responsibilities

When placing an order through nevoriia, customers are responsible for:

• Providing accurate billing, contact, payment, and shipping information.

• Reviewing product details and order information before completing payment.

• Ensuring that the selected payment method is authorized for use.

• Following applicable product instructions and safety information.

• Contacting customer support with relevant order details when assistance is needed.

• Using purchased products in a lawful and appropriate manner.

Incorrect or incomplete information may affect order processing, delivery, or customer support.

These responsibilities do not limit any consumer rights or protections available under applicable law.

14. Fraud Prevention and Order Security

We may review orders and payment transactions for security, verification, and fraud prevention purposes.

Additional review may be necessary when there are reasonable concerns involving:

• Unauthorized payment activity;

• Inaccurate or inconsistent order information;

• Suspicious transactions;

• Potential fraud or misuse; or

• Other legitimate security concerns.

Where permitted by applicable law, we may delay, decline, or cancel an order when necessary to address these concerns.

If an order is cancelled after payment has been collected, any applicable refund will be handled in accordance with our policies and legal obligations.

15. Limitation of Liability

To the extent permitted by applicable law, nevoriia and Wuhan Dingruixing Trading Co., Ltd. are not responsible for losses arising from circumstances beyond our reasonable control, including certain third-party service interruptions, carrier delays, or unexpected operational disruptions.

We do not guarantee uninterrupted or error-free access to our website at all times.

Nothing in these Terms of Purchase excludes or limits liability where such exclusion or limitation is prohibited by law, or restricts mandatory consumer rights and remedies.

Our obligations relating to products, orders, shipping, returns, and refunds remain subject to applicable law and the relevant policies published on our website.

16. Changes to These Terms

We may revise these Terms of Purchase when reasonably necessary to reflect changes in our business operations, services, website functionality, or legal requirements.

Updated versions will be published on this page with a revised effective date where appropriate.

Changes will take effect as permitted by applicable law. Where required, we will provide notice or obtain consent before applying material changes.

We encourage customers to review this page periodically to remain informed about the terms governing their purchases.

17. Applicable Law and Consumer Rights

These Terms of Purchase are subject to applicable laws and regulations.

Mandatory consumer protection rights applicable to your purchase will continue to apply. Nothing in these terms is intended to waive, restrict, or exclude any right or remedy that cannot legally be waived, restricted, or excluded.

If any provision of these terms is found to be unenforceable under applicable law, the remaining provisions will continue to apply to the extent legally permitted.

18. Contact Information

If you have questions about an order, payment, shipping, return, refund, or these Terms of Purchase, please contact us using the information below.

Brand Name:
nevoriia

Legal Operating Company:
Wuhan Dingruixing Trading Co., Ltd.

Business Address:
Room B10-06, No. 18 Suohe Road, Suohe Subdistrict, Caidian District, Wuhan, Hubei Province, China.

Customer Support Email:
service@nevoriia.com

Business Phone:
+86 27 6231 7120

Website:
https://nevoriia.com

nevoriia is operated by Wuhan Dingruixing Trading Co., Ltd., which oversees the store's business operations and coordinates customer support for purchases made through our online store.

Thank you for choosing nevoriia. We appreciate your business and aim to provide a clear, convenient, and reliable shopping experience.