Terms of Service
Effective Date: October 24, 2026
Welcome to nevoriia.
These Terms of Service explain the terms and conditions governing your access to and use of the nevoriia website, including browsing products, placing orders, making purchases, and using related services.
nevoriia is operated by Wuhan Dingruixing Trading Co., Ltd.
By accessing our website or using our services, you agree to these Terms of Service and the applicable policies published on our website, including our Privacy Policy, Shipping Policy, and Return & Refund Policy.
Please read these terms carefully before using our website or placing an order.
1. General Information
The nevoriia website and online store are operated by:
Legal Operating Company: Wuhan Dingruixing Trading Co., Ltd.
Throughout these Terms of Service, the terms “nevoriia,” “we,” “us,” and “our” refer to the online store operated by Wuhan Dingruixing Trading Co., Ltd.
Our website provides customers with access to product information and online purchasing services.
We reserve the right to modify, suspend, or discontinue any part of our website, products, or services when reasonably necessary, subject to applicable laws and any existing obligations to customers.
2. Website Use
By accessing or using our website, you agree to:
-
Provide accurate and complete information when required.
-
Use our website only for lawful purposes.
-
Avoid activities that may interfere with website functionality, security, or normal operation.
-
Respect the rights of other users and third parties.
-
Comply with these Terms of Service and applicable laws.
We may restrict access to our website or refuse service when reasonably necessary to protect our customers, website, or business operations, subject to applicable legal requirements.
3. Product Information
We make reasonable efforts to ensure that product descriptions, photographs, specifications, prices, and other information displayed on our website are accurate and up to date.
However, minor differences may occur due to product variations, manufacturing processes, photography conditions, lighting, or individual screen settings.
Product images are intended to illustrate the items offered for sale. Any variations in appearance or presentation will not affect applicable consumer rights.
Although we strive to maintain accurate product listings, occasional errors or omissions may occur. When a material error is identified, we will take reasonable steps to correct the information and address affected orders as appropriate.
4. Orders and Purchase Acceptance
When placing an order through nevoriia, you agree to provide accurate billing, payment, contact, and shipping information.
Submitting an order constitutes a purchase request but does not necessarily mean that the order has been accepted.
We may review, decline, or cancel an order when reasonably necessary, including in circumstances involving:
-
Product unavailability;
-
Incorrect pricing or product information;
-
Payment authorization or processing issues;
-
Suspected fraud or unauthorized transactions;
-
Inaccurate or incomplete customer information; or
-
Other legitimate operational or legal reasons.
If an order is cancelled after payment has been collected, any applicable refund will be handled in accordance with our store policies and applicable laws.
Where required, we will notify the customer of the cancellation and provide information about the applicable refund process.
5. Pricing and Payment
All prices displayed on our website are stated in the applicable currency shown at checkout and may change from time to time.
The product prices, shipping charges, and other applicable costs displayed during checkout will determine the amount payable for your order, subject to applicable law.
Customers are responsible for providing valid payment information and authorizing the transactions associated with their purchases.
Orders are generally processed after payment has been successfully confirmed.
Payment transactions may be handled by third-party payment processors. Their processing procedures and applicable terms may also apply.
If a pricing or payment error occurs, we will review the situation and take appropriate steps in accordance with applicable laws.
6. Shipping and Delivery
Shipping methods, fees, processing times, and estimated delivery timeframes are described in our Shipping Policy.
For orders shipped within the United States, our current shipping options are as follows:
Express Shipping
-
Shipping fee: $6.99
-
Estimated shipping timeframe: 1–2 business days.
Free Shipping
-
Qualifying order amount: $39.00 or more.
-
Shipping fee: $0.00.
-
Estimated shipping timeframe: 3–5 business days.
Standard Shipping
-
Order amount: $0.00–$38.99.
-
Shipping fee: $3.99.
-
Estimated shipping timeframe: 3–5 business days.
Order processing generally takes an additional 1–5 business days before dispatch.
The applicable shipping method, fee, and estimated timeframe will be displayed during checkout before payment is completed.
All delivery estimates are provided for reference and are not guaranteed delivery dates. Actual delivery times may vary due to carrier operations, weather conditions, public holidays, transportation disruptions, and other circumstances beyond our reasonable control.
For further information, please review our Shipping Policy.
7. Returns and Refunds
Returns and refunds are governed by our Return & Refund Policy, which explains the applicable eligibility requirements, return procedures, shipping arrangements, and refund processing.
Customers should contact our customer support team before returning a product and obtain the appropriate return instructions.
Please do not send products to our registered business address unless our customer support team specifically instructs you to do so.
For return or refund assistance, please contact:
Customer Support Email: service@nevoriia.com
Our team will review your request and provide the applicable instructions in accordance with our policies and relevant consumer protection laws.
Nothing in these Terms of Service is intended to exclude or restrict consumer rights that cannot lawfully be excluded or restricted.
8. Order Changes and Cancellations
If you need to change or cancel an order, please contact our customer support team as soon as possible.
We will review your request based on the current status of the order.
Once an order has entered processing, fulfillment, or shipment preparation, changes or cancellations may no longer be possible.
Orders that have already been dispatched generally cannot be cancelled through the standard order process. Customers may contact us after delivery to inquire about return eligibility under our Return & Refund Policy.
Any cancellation, return, or refund will be handled in accordance with applicable store policies and legal requirements.
9. Customer Responsibilities
When using our website or placing an order, you are responsible for:
-
Providing accurate billing, payment, contact, and shipping information.
-
Reviewing product details and order information before completing checkout.
-
Ensuring that your payment method is valid and authorized for the transaction.
-
Using purchased products appropriately and following applicable product instructions.
-
Contacting customer support with relevant and accurate order information when assistance is required.
-
Complying with applicable laws when accessing or using our website.
Incorrect or incomplete information may affect order processing, delivery, or customer support.
Customers must not use our website to engage in fraudulent, unlawful, or otherwise prohibited activities.
10. Intellectual Property
Unless otherwise stated, the content displayed on the nevoriia website, including text, photographs, graphics, logos, designs, page layouts, and other materials, is owned by or licensed to the relevant rights holders.
You may not reproduce, distribute, modify, publish, or commercially use website content without appropriate authorization, except where permitted by applicable law.
Nothing in these Terms transfers ownership of intellectual property rights to website visitors or customers.
11. Third-Party Services
Our website may rely on third-party services to support online store operations. These services may include:
-
Payment processing providers;
-
Shipping and logistics providers;
-
Ecommerce platform services;
-
Website hosting providers;
-
Analytics tools; and
-
Customer support services.
Third-party services may operate under their own terms, conditions, and privacy policies.
Where you interact directly with a third-party service, its applicable terms may govern that interaction.
We are not responsible for independent third-party practices beyond our control, subject to any responsibilities imposed on us by applicable law.
12. Prohibited Activities
You agree not to use our website to:
-
Engage in unlawful or fraudulent activities.
-
Submit false, misleading, or unauthorized information.
-
Attempt to gain unauthorized access to website systems or accounts.
-
Introduce viruses, malicious code, or other harmful content.
-
Interfere with website security, performance, or functionality.
-
Collect or misuse other users' personal information without authorization.
-
Copy or commercially exploit website content without appropriate permission.
-
Violate applicable laws or the rights of other individuals or organizations.
We may take reasonable measures to investigate suspected violations and protect our website, customers, and business operations, subject to applicable laws.
13. Limitation of Liability
To the extent permitted by applicable law, nevoriia and Wuhan Dingruixing Trading Co., Ltd. shall not be liable for losses arising from circumstances beyond our reasonable control, including certain third-party service disruptions, carrier delays, or unexpected operational interruptions.
We do not guarantee that our website will always operate without interruptions, errors, or temporary unavailability.
Nothing in these Terms of Service excludes or limits liability where such exclusion or limitation is prohibited by law, or restricts any mandatory consumer rights or remedies.
Our obligations concerning products, orders, shipping, returns, refunds, and customer support remain subject to applicable laws and the relevant policies published on our website.
14. Privacy
Your use of our website is also subject to our Privacy Policy.
Our Privacy Policy explains how personal information may be collected, used, stored, and shared when you browse our website, place an order, or communicate with our customer support team.
By using our website, you acknowledge that your information will be handled in accordance with the applicable Privacy Policy and relevant data protection laws.
Please review our Privacy Policy for further details about our data practices and the privacy rights available to you.
15. Changes to These Terms
We may revise these Terms of Service from time to time to reflect changes in our business operations, website functionality, services, or legal requirements.
Updated terms will be published on this page with a revised effective date where appropriate.
Changes will apply as permitted by applicable law. Where required, we will provide notice or obtain consent before applying material changes.
We encourage customers to review this page periodically to stay informed about the terms governing their use of our website.
16. Contact Information
If you have questions about these Terms of Service, your order, or our store policies, please contact us using the details below.
Brand Name:
nevoriia
Legal Operating Company:
Wuhan Dingruixing Trading Co., Ltd.
Website:
https://nevoriia.com
Business Address:
Room B10-06, No. 18 Suohe Road, Suohe Subdistrict, Caidian District, Wuhan, Hubei Province, China.
Customer Support Email:
service@nevoriia.com
Business Phone:
+86 27 6231 7120
Customer Service Hours:
Please refer to the customer service hours published on our website.
nevoriia is operated by Wuhan Dingruixing Trading Co., Ltd., which oversees the store's business operations and coordinates customer support for purchases made through our website.
Thank you for visiting nevoriia. We appreciate your trust and look forward to providing you with a convenient and reliable shopping experience.